long site
New parenting website is live!

The new website is a one stop shop for new parents and caregivers.

Accreditation Canada provided a high-level overview of their findings at an all-staff debrief on September 23, 2016 at the Paetzold Auditorium at VGH and by video link to other sites.
Missed the Accreditation Canada debrief?

Video and slides from the Accreditation Canada debrief session on September 23.

Orange T-Shirt Template
Join us for Orange Shirt Day this Friday

Aboriginal Health invites you to come walk with us for orange shirt day. Ensure that the discussion around residential schools continues.

Medical imaging and CST: Questions and answers

In our last CST-focused newsletter article we answered clinical questions from a hospital nursing unit.

This is how YOU make a difference

We received over 200 submissions for how you provide patient & family centered care!

The Sheway team after the exciting visit.
The Duke and Duchess of Cambridge visit Sheway

Sheway provides health and social service supports to pregnant women and mothers who are dealing with drug and alcohol issues.

Support VCH volunteers!

Buy your Canucks tickets from VCH Volunteer Resources VA.

Accreditation 2016 wraps up: Debrief tomorrow

Friday, Sept. 23 Accreditation Canada surveyors provide a debrief of their findings and observations.

National Indigenous cultural safety webinar series launches September 29

New monthly webinar series on Indigenous cultural safety begins this month.

Pushing your body to perform after age 35 could put your heart at risk.

Exercise is great for health, but taking it to extremes could put people over age 35 at risk.

sad girl on the windowsill looking out the window
Dear EFAP: How to help?

“My teen daughter’s friend’s mom just died. She was a wonderful lady who put up a valiant fight against cancer.”

online scavenger hunt
Do an online scavenger hunt today!

Take our quick multiple choice Treejack scavenger hunt. Please try it before end of day, September 23, 2016 – tomorrow!

President CEO Mary Ackenhusen
VIDEO: VCH overview for Accreditation Canada

CEO Mary Ackenhusen provided this overview of VCH for the Accreditation Canada Survey Team to kick off Accreditation 2016.

Dr. Jordan Cohen is the new Medical Manager of the North Shore Child and Youth Mental Health and Substance Use Services and the CYCDC, a regional program for youth 13-18 in need of an acute care setting where they can be assessed, stabilized and supported on a path to recovery. It will be located in the HOpe Centre on the LGH campus.
Carlile Youth Concurrent Disorders Centre welcomes Dr. Jordan Cohen

Regional program for youth 13-18 scheduled to open April 2017.

Overwhelming response!

Update: Patient & Family Centred Care contest results September 29.

VCH CEO Mary Ackenhusen and other attendees breaking the ice at last fall’s CEAN Forum.
Read the latest Community Engagement Annual Report!

Read the latest Community Engagement annual report to see how VCH is engaging patients and family members in health care planning.

Vancouver All-Staff Forum: October 19 – Register now!

Topic: Medical Assistance in Dying – a thoughtful and respectful approach

Heart in hands
Parents can take heart in study findings

On Sept 29, World Heart Day, a new study sheds light on the risk of sudden cardiac death among young athletes.

Our new Vancouver Pharmacy Production Centre facility.
Pharmacy Production now calls VGH home

VCH welcomes the Pharmacy Production Centre Team who’ve relocated to their new purpose-built facility on the VGH campus.

Thanks to our testers and many others, CMS is helping us improve patient access to care. VGH testers - Back (l to r): Kenneth McDonald, Devinder Bains, Susan Sandberg, Sandy Josey, and Cindy Loo. Front (l to r): Anita Grewal and Diane Thow.
Capacity Management Suite (CMS) update

We’re pleased to share that the Capacity Management Suite (CMS) is helping to improve how patients move through our hospitals.

Car crash into tree-537707626
“I’ll always hold on to that dearly”

When a car accident led to a woman spending a night alone in the woods, she was grateful to later find herself in the care of Dr. Purssell and the VGH Emergency Department.

mother breast feeding her daughter
World breastfeeding challenge & celebration: this weekend

Quintessence Breastfeeding Challenge now in its 15th year

New! 24/7 critical incident debriefing pilot

Developed and delivered by EFAP, this leading-edge service is now provided 24/7 for timely debriefing supports before staff end their shifts.

“I feel incredibly thankful and lucky to train with this team,” says Dr. Cheryl Laratta of the clinicians, technologists and respiratory therapists that make up UBC Hospital’s Sleep Disorders Program.
The future of sleep medicine begins here

Meet Dr. Cheryl Laratta, BC’s first sleep medicine Fellow in training at the UBC Hospital Sleep Disorders Clinic.

Caring Hands
“Hannah really cares about the patients”

When a patient’s post-op recovery turned difficult, his care team – and one nurse in particular – made him feel safe.

Know a retiree interested in volunteering?

The VGH Thrift Store is seeking community-minded and fun-spirited volunteers available to make a difference midweek.

AAC Team_4month anniversary
Vancouver Access & Assessment Centre celebrates 4 months of success

The AAC is a 24/7 clinic for Vancouver residents age 19+ who are experiencing a non-life threatening mental health and/or substance use crisis.

Koda: Paws Squad agility team member
Dogs with jobs

Paws Squad agility dogs work hard for “pats and smiles” from our residents at Banfield Pavilion.

July 2016: Resembling nothing like an operating suite, OR 1 is ready for its transformation into a hybrid operating room with sophisticated imaging and leading-edge surgical technology.
VGH OR 1 doesn’t look like this anymore

The transformation of OR 1 at VGH is on schedule. Our new state-of-the-art hybrid OR will open for its first case in November.

VGH ED latest to join overdose battle

ED nurses are providing overdose patients discharging from the ED with life-saving take-home naloxone kits.

L-R: Mahara Allbrett, Elder Bob Baker, Elder Aline LaFlamme, Elder Roberta Price, Jennifer-Lee Koble
Lifting up our Elders

Elders recognized for contributions to Aboriginal community of greater Vancouver.

Support women’s heart health at Shoppers

Until October 9, visit Shoppers Drug Mart and support the Leslie Diamond Women’s Heart Health Clinic by purchasing an apple, leaf, butterfly or bird decoration.

Enter a draw to receive one pair of Jordan Smith concert tickets!

Enter a draw to receive one pair of Jordan Smith concert tickets. Richmond Hospital Foundation is giving away 150 pairs!

Pop-up library at Richmond Hospital, Monday

Pop up library popping up at Richmond Hospital on October 3, from 10 a.m. to 12 noon.

The unexpected recovery made by former Minoru Residence resident George Gregor (sitting at centre) was celebrated by staff and members of George's family in August. Athough  recollections of the early part of his stay are hazy, the former resident thanked both Minoru staff and his surgeon, Dr. Haw, for their care and attention.
Power of hope prevails for former Minoru resident

The 77-year-old Richmond resident was discharged and walked away from the care facility after making a “miraculous” recovery that no one predicted two years ago.

CMS’ Discharge and Transfer Milestones feature (pictured above) allows staff to electronically track a patient’s discharge or transfer progress in an easy to follow bar graphic next to the patient’s bed number.
Capacity Management Suite (CMS) Update

We’re pleased to share that Capacity Management Suite (CMS) is helping to improve how patients move through Richmond Hospital.

Please join us on Friday, September 30 at 12 noon in the Atrium at Richmond Hospital as we celebrate Community Cares Month.
You’re invited to our Community Cares Month celebration & staff appreciation

Please join the Richmond Hospital Foundation on Friday, September 30, 2016, from noon to 1 pm, for a celebration and VCH-Richmond staff appreciation.

Richmond Mental Health & Substance Use leaders, including program manager Karen Barclay (pictured above), spoke with media Thursday morning about the availability of Take Home Nalaxone kits (THN kits) in Richmond. The team wants to urge all users -- even those who take party drugs -- to have a kit easily accessible in the case of an overdose.
Use party drugs in Richmond? Get a Take-Home Naloxone kit

Take-home naxalone is now available across VCH Richmond to people at-risk of opioid overdose. As Richmond MH&A program manager Karen Barclay explains, the at-risk group also includes youth who use party drugs, such as Ecstasy.

Older Adult Mental Health Team case manager Elaine Yeung is thanked for helping a family overcome its inter-generational healthcare challenges.
“I value her expertise, care and hard work tremendously”

With Elaine Leung’s assistance, astute observations of the issues within my family, and identification of what needed to be done, our family is in a much better state.

At the 11 a.m. huddle (pictured above), the ED iCARE team, QRT members,  ED clinicians, transition nurse, clinical coordinator, social worker, and physiotherapist work together to address possible barriers to discharge and finalize patient transition details.
Teamwork returns people safely to their own homes

Two multidisciplinary teams work together in the Richmond Hospital ED to transition frail seniors safely and quickly back into their own homes.

A Richmond Hospital Wound Care nurse makes  a difference in the life of a recent patient.
“She performed her duties with great competence, kindness and humanity”

In an environment of limited resources and underfunding, we appreciate the hard work and care of all those involved in our father’s recent stay.

coffee pouring into white cup isolated over black background
Upcoming Colour Code Cafes

Are you foggy on Code Grey? Feeling Code Blue? Drop by a Colour Code Café for a quick refresher on emergency codes while enjoying a coffee and snack.

(Pictured left to right)) Richmond Hospital's Dr. Richard Chan, Emergency Department clinical department head, Rich Dillon, director, Clinical Planning Richmond Hospital Redevelopment, Patient Flow and Care Transitions, and Jane de Lemos, clinical pharmacy specialist, are investigating preventable adverse drug events that result in hospital admissions.
Richmond dives deep to find root causes of ADEs

Richmond-based research project aims to boost Adverse Drug Event (ADE) prevention through better understanding of causes and improved communication.

At 82 per cent, Richmond Hospital has the highest vaginal delivery rate for first-time mothers for facilities of similar size in BC.Pictured above, Clinical Resources Nurse Lyn Jones with a happy new family.
Richmond Hospital is best in BC for vaginal births

Richmond Hospital’s Birth Centre has the highest vaginal delivery rate for first-time mothers for facilities of similar size in BC. Women who deliver vaginally recover more quickly after birth than those who have caesarean deliveries, and newborns are less likely to be admitted to neonatal intensive care units than those born by caesarean.

Richmond's Birth Centre team. Left to right: Dr. Sarah Monahan, Joy O'Neil, Lyn Jones, Stephanie Tinson, Gina Chung and Kara Thompson (CRN).
Keeping patients on track

With Accreditation 2016 coming this fall, there are groups across VCH who are making sure medication reconciliation, or MedRec, is taking place.

Left to right: The Sandhu family, Natalie Meixner, President and CEO, Richmond Hospital Foundation and Natalie McCarthy, Director, Richmond Mental Health & Addiction.
Participate in Grind® for the Mind to help support & improve mental health services!

Join us now by registering or making a donation through www.grindforthemind.com! Registration deadline is Sunday Aug 21, 2016.

Alexandra Allen and daughter Malena deliver a batch of pumped breast milk to Public Health Nurse Maureen Lister (pictured left) at the newly opened breast milk donation depot, located at 8100 Granville Avenue in Richmond.
Richmond moms: got milk?

On August 2, VCH opened four new breast milk donation depots across the region. One is now located in RIchmond; at 8100 Granville Avenue. The milk, once screened and pasteurized, will be distributed to babies most in need at neonatal intensive care units.

The positive gains Mike Tibbles, pictured above, has made with the help of the clinical and community supports led him to jump at the opportunity to take part in the Richmond Patient and Family Centred Care (PFCC) Initiative as a patient representative when he was invited. The entire Richmond Mental Health & Substance Use team was honoured with an Award of Merit in the category of Teamwork and Collaboration in the 2016 VCH People First Awards for its ongoing IPCC work.
PFCC is personal for Mike Tibbles

The Richmond Mental Health & Substance Use Team received an Award of Merit in the category of Teamwork and Collaboration in the 2016 VCH People First Awards for its Person and Family Centred Care (PFCC) Initiative.

Dozens of people added their name to a commemorative board celebrating the babies born in the old hospital.
Grand Farewell to old North Van General Hospital a “tremendous” success

Close to 2,500 people came to say adieu to the old NVGH.

Mothers on the Sunshine Coast, and around the world, will gather on Saturday morning (Oct. 1) to participate in the 15th annual Quintessence Breastfeeding Challenge.
World breastfeeding challenge & celebration: this weekend in Sechelt

Quintessence Breastfeeding Challenge now in its 15th year

A new information sheet called 7 Numbers Every North Shore Senior Needs should help guide seniors more quickly to the resources and programs available to them on the North Shore. The goal is for seniors to keep it in an easily accessed location, such as on a fridge.
7 Numbers Every North Shore Senior Needs info sheet bridges information gap

Information sheet puts key phone numbers at seniors’ finger tips.

As the new Chief Operating Officer for the Coastal Community of Care, Karin Olson is keen to get to know staff across Coastal and is planning a visit to each area this fall.
CST implementation and delivering quality care key priorities for new VCH Coastal COO Karin Olson

Karen Olson applauds staff and physician commitment to excellence in patient care.

The old North Vancouver  General Hospital in 1929, the year it opened. A special sendoff is being organized for the old building on Sunday, Sept. 25th. Come be part of a unique moment in the history of Lions Gate Hospital.
Sunny skies predicted for Sunday’s Grand Farewell to old NVGH

Vintage cars, A&W root beer float stations, historic displays, live music all part of Grand Farewell.

The Medical Day Care (MDC) Infusion Therapy Clinic team includes: Dr. Joshua Douglas (L-R), RNs Lisa Reddekopp and Lindsay Ford, Lean Advisor Andrew Tung, and Program Manager Barb Ferreira.
Medical Day Care Infusion Therapy Clinic already making an impact at LGH

MDC clinic diverting patients from ED and Chemo Clinic.

A VCH staffer who lives in Vancouver shares his heartfelt thank you letter to express his gratitude to second floor staff at Sechelt Hospital for the loving care they showed his friend.
‘Thank you from the bottom of my heart’

Sechelt Hospital staff praised for their ‘help, love and support’.

From Bowen Island to LGH, a recent patient expresses gratitude to all involved in her care.
‘Thank you for a well run, clean and welcoming hospital that gets the job done’

Bowen Island resident impressed with transfer to LGH and ED care.

A special sendoff is being organized for the old North Vancouver General Hospital on Sunday, Sept. 25th. Come be part of a unique moment in the history of  Lions Gate Hospital.
Volunteers needed for grand farewell to North Vancouver General Hospital

Commemoration includes historic displays and a showcase of 75 classic cars

The new staff housing complex in Bella Bella was included as a success story in the recently released Carbon Neutral Government Year in Review 2015 report.
Bella Bella ‘Passive’ staff housing cited as carbon neutral success in government report

In the fall of 2014, a fire damaged the staff housing complex for R.W. Large Memorial Hospital in Bella Bella, B.C. on the mid-coast. Vancouver Coastal Health decided to build a new staff housing complex and take advantage of new building technology by building a modular structure to the Passive House standard.

A group of teens with Type 1 diabetes spent a wet morning learning to paddle in Deep Cove as part of a week-long diabetes management camp organized by VCH's North Shore Diabetes Education Centre.
Unique North Shore camp teaches youth with Type 1 diabetes how to have fun while managing complex condition

Week-long camp combined outdoor activities with insulin pump strategies and peer support.

Cindy Sellers, manager for the Sea to Sky Corridor, is looking forward to the changes that will be brought about by the Clinical & Systems Transformation (CST) project.
Dedicated to Sea to Sky

Cindy Sellers has given nearly 40 years to VCH as a nurse and manager of the Sea to Sky sites.