The interior of the mobile medical unit. Photo credit: PHSA
New overdose prevention sites opening on DTES

In response to the increasing number of overdose-related deaths, VCH is opening additional health-care supports including the BC Mobile Medical Unit and overdose prevention sites at DTES hot spots.

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VCH News takes a holiday

This is a reminder that there will be no Thursday email editions of VCH News on December 22 and December 29, 2016.

Photo of Sechelt’s emergency department entrance by Clive Camm
Why do people go to emergency departments?

This short survey will help us understand why people choose the emergency department over other options – please share it, and take the survey yourself!

Screenshot of the refreshed CST website
CST information easier to find on refreshed website

The site has a new menu structure and richer content. One of the most noticeable updates is a new section called “What’s Changing?”.

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To all Windows 7 users: Notice of Fluency Flex Software upgrade

All Windows 7 users at VCH, PHC, PHSA will see the Fluency Flex and Direct icons on their computers in mid-December. No action is required.

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VIDEO: A momentous day for pharmacy

Get a glimpse inside the Vancouver Pharmacy Production Centre as it officially opened its doors.

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CST review leads to timing changes for Coastal sites

Learn the latest regarding the CST implementation schedule for the Coastal/Group 1 sites, and the preparation work currently taking place.

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Online shopping: Privacy and security tips

With the holiday season upon us it’s a prime time for fraud by cybercriminals. Here are some privacy and security tips for online shopping.

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Complete our ‘You & the Environment’ survey and enter to win $250 in prizes

Add your voice to Vancouver Coastal Health’s environmental sustainability work.

VCH invites you to lunch or dinner if you're caring for patients on Christmas Day. (Disclaimer: This photo is not an actual representation of what your meal will look like - it'll look better.)
Have Christmas dinner with VCH this year

As a small token of our appreciation, if you are working on December 25, VCH invites you to have dinner on us. Just give us your biggest smile and show your badge at the cashier.

Dr Meena Dawar, Medical Health Officer, gets a flu shot in Richmond.
Flu FAQ

The Influenza Prevention Policy states that staff and physicians must have had a flu shot or wear a mask while in patient care areas. There is some debate as to what an area is defined as.

Nabila and her four children.
Because of your donations, Nabila is learning to read

Today, thanks to your generous support of the United Way, Nabila is able to read. She can better navigate her community and help her children with their homework so they can grow up to be all that they can be.

The United Way helps seniors like 78-year-old Shi, who lives in the Downtown Eastside.
Love helps build a strong community

The United Way helps seniors like 78-year-old Shi, who lives in the Downtown Eastside.

Beautiful view of Vancouver, British Columbia, Canada
Be heard: VCH and City of Vancouver Sustainable Housing survey

We want to hear from you: Inform the City of Vancouver’s housing sustainability strategy and enter to win!

Dickens Scrooge Man in Old Winter Street.
Dear EFAP: A Christmas conundrum

“Unfortunately, my new guy doesn’t like any of these things. He’s a bit of a Scrooge…”

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The VSO supports our volunteers

The VSO continues a tradition of caring

Jenifer Tabamo, VGH clinical nurse specialist, discussed how she and her colleagues engaged family members and patient advisors on providing more patient-centred care for people with dementia.
What the person behind the illness teaches us

At VGH and locations across Vancouver, staff and physicians gathered for a special Vancouver All-Staff Forum on how patients, clients and families are helping us change health care for the better.

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Vancouver Community Holiday Schedule

**Revised Calendar** CHC’s are open during the holidays – check our calendar, or call 604-872-7984 for latest updates on December hours!

Class of 1909, VGH School of Nursing.
VGH School of Nursing Alumnae Building Society/Association announces grant deadline

Submit your application for a nursing education grant by January 20, 2017.

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Listen up, Centennial Pavilion occupants!

Demolition of Centennial Pavilion’s former operating rooms begins this week and anyone working in the surrounding areas should be prepared for noise and vibration.

Jennifer Petersen's photo, along with 23 others, will be on display at VGH during a special reception following the Vancouver All-Staff Forum.
View our gallery of staff photos at VGH Dec 7

Everyone is welcome to attend this special event to enjoy seasonal festivities and view our staff photo gallery celebrating 15 years of care.

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Only six more sleeps to go

From the Downtown Eastside to hospital inpatient units, patients, clients and families are changing health care for the better. Learn more at a special Vancouver All-Staff Forum on December 7.

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VGH & UBCH pedestrians take note

Construction and maintenance activities at VGH and UBCH will impact pedestrian routes and building access starting December 1.

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Vancouver Community Holiday Season Schedule

CHC’s are open during the holidays – check our calendar, or call 604-872-7984 for latest updates on December hours!

Justine Jones, November 2016 Won Vancouver 50/50 Staff Lottery winner
Congratulations for our November ‘Won’ Vancouver 50/50 Staff Lottery winners!

Winnings grow as more people buy tickets – get yours today for a chance to win, and support the VGH & UBC Foundation!

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Iron on some visibility

Come shine some light on your winter coat: free iron-on event with reflective piping for under your coat collar!

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Supporting client care at our Community Health Centres

Clinical Support Attendant supports safe and effective delivery of care for all clients at the Raven Song CHC

Help the Foundation raise $30K by the end of Giving Tuesday by donating to our Angel Campaign.
Donate to Angel Campaign on Giving Tuesday

Help fund the hospital’s most urgent needs this holiday season

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VCH Vancouver celebrates 15 years of care

See all photos and stories in the online gallery and post a comment to celebrate!

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Medical Assistance in Dying – Q&A

From the October All-Staff Forum: your questions, answered.

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Register now for the December 7th Vancouver All-Staff Forum

A prescription for better health care: learn how patients, clients and families are changing health care for the better!

Launching Cities Changing Diabetes in Vancouver: partners partners Vancouver Coastal Health with the City of Vancouver, the Canadian Diabetes Association, Simon Fraser University and Novo Nordisk Canada Inc.
Cities Changing Diabetes launched in Vancouver

Vancouver joins the fight against urban diabetes: 7% of our population has diabetes, set to rise to 10% by 2020.

Thanks to support from the Richmond Hospital/Health Care Auxiliary, Music Therapy is now available to patients on 3 North and 3 South at Richmond Hospital. Pictured above: Margaret Mander (middle) with Music Therapist Annie Yip (right) and Ursula van Duin, the auxiliary's Thrift Shop co-ordinator.
Music as medicine on Richmond Hospital’s 3 North

Music Therapy on Richmond Hospital’s 3 North is good for the health, heart and soul.

Steve Schierbeck, supervisor, Facilities Maintenance & Operations, Richmond Hospital, has placed Food Bank donation boxes across 19 hospital units. Schierbeck will collect donations regularly and deliver directly to the Richmond Food Bank during the Christmas season.
Food Bank donation boxes at Richmond Hospital

Donate to the Richmond Food Bank right in your unit.

Kind, compassionate and high quality care made the difference to two Richmond families in November. Thank you for all your hard work!
“I just cannot keep my gratitude in my heart”

Care provided at Rosewood Manor and by Richmond Public Health Nurses is lauded this week by two Richmond families.

Richmond Hospital's first unit-based mock Code Blue (pictured above) ran November 3 on 3 South at Richmond Hospital. ED Nurse Educators Fiona Francis and Catherine Marshall, and Dr. Kate Hudson ran the session that had previously been offered as a classroom-based learning. The goal for the coming year is to run one unit-based mock Code Blue per month at Richmond Hospital.
Unit-based mock Code Blues keep patients in-the-pink

New in-unit mock Code Blues at Richmond Hospital simulate life-or-death emergency scenarios.

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VCH Richmond celebrates 15 years of care

See all photos and stories in the online gallery and post a comment to celebrate!

Austin Harris Residence, owned and operated by SUCCESS in Steveston, will open 25 new Adult Day Program beds in May. The partnership between VCH Richmond and SUCCESS will result in 37,650 new service hours annually.
New ADP spaces coming on-stream for Richmond seniors

More Adult Day Program spaces will help meet demand for seniors’ and respite care in Richmond.

Vancouver Coastal Health is partnering to provide a community forum on Wednesday, Nov. 16 from 7 to 8 p.m. at Richmond Secondary School. It will consist of a 30-minute presentation, followed by a question-and-answer period with panelists representing  various community agencies.
Richmond Fentanyl Forum for parents, care providers

Need more information about the fentanyl crisis? Please attend this community education forum on Nov. 16 at Richmond Secondary School.

It's not too late! Be sure to pick-a-poppy from either Millie or Cindy at the Patient Information Desk at Richmond Hospital. Poppies are on sale until 11 a.m. on Friday, November 11. All proceeds benefit the Poppy Fund, a supporter of the Richmond Hospital Foundation.
Poppy sales benefit veterans and Richmond Hospital

Poppies are available from 200 locations across Richmond, including the Patient Information Desk at Richmond Hospital.

Another thank you for the high quality care received at Richmond Hospital.
“It was simply the best care possible”

A grateful family thanks Richmond Hospital staff for providing compassionate care.

Richmond Chief Operating Officer Jennifer MacKenzie got her flu shot last week at a staff immunization clinic at Richmond Hospital.
Final two staff flu clinics next week

Two final days remaining to get your flu shot in the workplace.

VCH Richmond staff and medical staff are invited to attend -- via telecast -- two special rounds, led by Dr. Rachelle Bernacki, on Monday, November 7. The rounds will focus on the necessity of having serious illness and end-of-life conversations with patients and their families. These rounds will be telecast to numbers sites across the province.
Serious illness care conversations telecast coming to Richmond

VCH Richmond staff and medical staff are invited to attend — via telecast — two special rounds, led by Dr. Rachelle Bernacki of Harvard Medical School, on Monday, November 7.

BioWoman, Teri Guimond & Sustainability Coordinator, Sonja Janousek
Biomedical Waste Segregation & Recycling Training a success

Biomedical Waste Segregation and Recycling Training in Richmond a Success!

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“We saw first-hand just how dedicated and hard-working the staff truly is”

With their elderly mother now living back in her own home, a family puts their gratitude for the wonderful staff at Richmond Hospital into writing.

Planning for the future -- On September 28 planning session was hosted at Richmond Hospital to focus on gleaning input from more than 50 frontline managers, leaders and staff to identify critical adjacencies; that is, services that must be close to each other to provide timely, efficient and effective patient care.
Planning moves forward for a new North Tower

Now almost five months along, Concept Planning leading to construction of a new North Tower for Richmond Hospital is continuing with input from frontline staff.

On Thursday, October 20th, Richmond Hospital will be holding two, one-hour Biomedical Waste Segregation & Recycling Renewal training sessions in the Ralph Fischer Auditorium. Topics covered will include how different types of biomedical waste is categorized, how to properly dispose of the different types of waste on the unit, what happens to the waste during end processing and the impact that each of us can have on proper waste handling.
Biomedical Waste Segregation & Recycling Training

Richmond staff members are invited to attend waste and recycling segregation training at Richmond Hospital on October 20.

Dr. Jatina Lai, who works in the Emergency Department at LGH, spoke at a North Shore high school last week on the dangers of cliff jumping.
LGH Emergency Department doc joins anti-cliff jumping forces on the North Shore

Dr. Jatina Lai spoke at an Argyle Secondary event last week.

Rosemary Gong, a grade 7 student at Dorothy Lynas elementary, was this year's winner of the LGH Foundation's Christmas Card Contest.
LGH Foundation Christmas Card Contest takes on added significance after winning entry is chosen

Proceeds from the Christmas cards to benefit North Shore Hospice Expansion Campaign.

Two nurses made a big impact on a patient at Powell River General Hospital recently.
‘They made a very difficult day manageable and I am so thankful they were there.’

‘They really did go above and beyond to make sure I was comfortable.’

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New hub to make Every Day Count for palliative patients at North Shore Hospice

Community donors get behind Lions Gate Hospital Foundation palliative campaign.

Resident Alex Zroback plays air guitar along to Shania Twain's "Man I Feel Like a Woman" alongside Willingdon Creek Village Activity Programmer Joan Bieber.
Unleashing the power of music at Powell River’s Willingdon Creek Village

Powell River community spearheads uplifting music project at residential care facility.

A patient in Bella Bella gets a routine ultrasound at a new clinic that started in early November in the remote Central Coast community. The clinic dramatically reduces the need for patients to travel to Vancouver for the service.
Bella Bella patients, physicians overjoyed with new ultrasound clinic

Clinic reduces need for patients to travel to Vancouver for routine service.

Some Sherwood Park Elementary students enjoying breakfast together.
Healthy food, healthy minds at school

This project, which uses surplus food to create healthy breakfasts for students, builds on partnerships in North Shore Table Matters and VCH.

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VIDEO: Karin Olson shares her thoughts on CST

In this video, Karin Olson, Chief Operating Officer for the Coastal Community of Care, talks about the CST project.

SimBaby, one of three high-tech manikins used for training in the Coastal Simulation Program, has been part of an unprecedented 80-plus simulated scenarios during the month of November.
Coastal Simulation Program smashing sim scenario records

Program on track to surpass 80 simulated scenarios in November.

Thanks to the determined staff at Pemberton Health Centre, who spent 90 minutes doing CPR, a local man is still alive.
Pemberton Health Centre staff pull out all the stops for ‘miracle’ patient

“They saved my life. They kept going and going and it paid off.”

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VCH Coastal celebrates 15 years of care

See all photos and stories in the online gallery and post a comment to celebrate!

Karin Olson, the new Chief Operating Officer for Coastal, wants to meet and hear from you. Please join her at the LGH All-Staff Forum November 24 in the gym.
Mark your calendar: LGH All-Staff Forum is Thursday, November 24

Forum provides opportunity for staff to ask COO questions, get answers.

Kiwanis Care Centre activity worker Rosabel Sinclair is featured in the travelling gallery of staff who've worked for VCH for 15 years or more.
Progress, passion and patient-focused care: Celebrating 15 years of care

Travelling gallery comes to Lions Gate Hospital starting today.

Powell River mental health clinician  Christopher Dodge (L) and concurrent disorders clinician Ron Cameron started facilitating SMART meetings in September to help treat people with addictions.
Powell River clinicians introduce SMART approach to treating addictions

Evidence-based SMART approach does not consider addictive behaviour a disease.

A public forum on the fentanyl crisis is being held November 23 at North Vancouver's Centennial Theatre.
North Van Forum on Fentanyl: What you need to know

North Vancouver to host public forum November 23 on impact of overdose crisis.

Michelle Kearns, a transformational learning consultant for CST, demonstrates the  new system to staff on the palliative care unit at Lions Gate Hospital. It was one of 42 events held across the hospital campus.
CST roadshow attracts about 500 staff at LGH

Momentum is building as CST journey continues up Sea-to-Sky corridor.