I felt like I was in an episode of Grey’s Anatomy

I visited the ER in Richmond last night to have a seriously infected tonsil dealt with. In the 3.5 hours I spent in the ER between 8PM and 1130PM I was treated by the most warm, professional and caring staff.

Mary, in triage, was so sweet. All the the nursing and lab staff made direct eye contact with me and had excellent bedside manners. Their senses of humour were a major part in my care.

Above all I would like to commend Dr. Wong for her efficiency, professionalism, and empathy in which she approached every word and action with me. To me she is the epitome of what a doctor should be. I really felt like I was in an episode of Grey’s Anatomy being treated by Christiana Yang.

Again, thank you all at Richmond Hospital. I am proud and privileged to have such a great ER in my city.