Richmond Hospital receives patient praise in both community newspapers this week
Richmond Hospital — and the care that you provide — was the subject of two Letters to the Editor this week in each of Richmond’s two community newspapers, the Richmond Review and Richmond News.
Former patient and Richmond resident Grant Smith submitted his letter to the Richmond Review. In it, he raves about the care received in Richmond Hospital’s Emergency Department.
Similarly, Laureen Kramer, another Richmond resident, submitted her letter to the Richmond News about the outstanding care received by her young daughter who underwent minor surgery.
Link to Grant Smith’s letter here.
Link to Laureen Kramer’s letter here.
Or you can read both letters below:
Richmond Hospital staff are truly savings people’s lives
Richmond Review
January 19, 2015
Editor:
I have, like a number of your readers, had occasion to visit the emergency room at Richmond Hospital.
I have sat in chairs while the results of my innovative woodworking skills leak from my fingers onto the floor. One hours passed and then another. I moaned and groaned—all I needed were a few stitches!
Recently, I went to the ER with a very serious allergic reaction as my breathing was compromised. No waiting this time. I was immediately placed in the resuscitation room where Dr. Kwok and his team of nurses started to stabilize me. Fortunately, they also did blood work that showed I was now entering a cardiac incident.
The worked quietly, quickly and professionally and saved me. Four days of follow-up work by Dr. Dallaire and the nurses on 2 South and I was released with a brand new piece of hardware in my artery. No longer will I bemoan waiting in chairs while the nurses and doctors triage patients. They are truly saving people’s lives.
Thank you Richmond Hospital.
Grant Smith
In good hands at Richmond Hospital
Richmond News
January 21, 2015
Dear Editor:
My daughter underwent a minor surgical procedure at Richmond Hospital this morning and I emerged so impressed with the nursing and medical staff.
Everyone was kind, caring and nurturing, from our first contact at admission to our release.
Doctors Maccay and Brown were superb: warm, gentle and playful with her. Staff blew bubbles to engage her while an IV was inserted and rewarded her with popsicles afterwards.
Watching a kid undergo surgery is always scary for a parent, but the treatment we received at Richmond Hospital was nothing short of excellent.
After this experience, I’m feeling especially lucky to call Richmond home.
Lauren Kramer