VIDEO: Unnoticed but indispensable

Patients may not notice her, but her VGH ED coworkers do.

“She’s the essence of what infection control is all about in our hospital,” says Dr. Shirzad, an emergency physician in the VGH ED.

Meet Winnie, a housekeeper featured in one of the many short stories released with Season 2 of “Emergency Room: Life + Death at VGH”.

Her contributions to quality care — and the reasons her ED coworkers admire her — are summed up in a one-and-a-half-minute video entitled “Unnoticed But Indispensable”.

Winnie’s video is just one of 49 webisodes (in addition to the season’s six full-length episodes) starring VGH ED physicians and staff sharing their most memorable stories and more.

To watch Season 2 at your own convenience, visit Knowledge Network’s website here.