As you may know, almost all of Health Shared Services BC’s Lower Mainland office staff are moving into new offices at 1795 Willingdon Avenue, Burnaby, BC V5C 6E3, on the corner of Willingdon and Halifax Streets. Although emails remain the same, phone and fax numbers are changing as a result of the move (except Service Desk). Contact information for individual employees is being updated on VCH Connect and other health authority intranet directories.
Customer Service/General contact information for each department is also being updated on VCH Connect but for your convenience, here is a list of departments and their new phone and fax numbers:
Accounts Receivable
Patient/Client inquiries and staff directory: 604.297.8512
Move status: Moved
Payroll
Customer Service phone: 604.297.8683
Customer Service fax: 604.297.9311
Move status: Moved
Supply Chain
Customer Service phone: 604.297.9267
Customer Service fax: 604.297.9314
Move status: Moved
Technology Services
Service Desk phone number remains unchanged: 604.875.4334
Tech Services staff directory menu: 604.297.9000 (Tech Services employee name required)
Move status: Moved
Employee Records and Benefits
Customer Service phone: 604.297.8683
Customer Service fax: 604.297.9316
Move status: Moving Dec 17th
Accounts Payable
Customer Service phone: 604.297.9267
Customer Service fax: 604.297.9313
Move status: Moving Dec 17th
Head Office
Main office number: 604.297.8100
Move status: Moving Dec 19th
We look forward to working with you from our new location.