Learn how to do community engagement

Is your department or team looking for training on how to include public input as part of its quality improvement work?

Do you need ideas and tools to gather patient and family feedback in order to improve services and patient experience?

The VCH Community Engagement department offers workshops that can help your team identify needs and opportunities to gather patient and family feedback, and to explore simple and realistic methods for including the “patient voice” in your planning and quality improvement work. We have two upcoming workshops.

Workshop: working with patient and public advisors

Date: Wednesday, February 14th, 2018

Time: 1:30 p.m. to 3 p.m.

Location: VGH Campus, Learning Hub Main Room, Heather Pavilion, Level B, Room 12

Instructor: Saori Yamamoto

At the completion of this workshop you will be able to:

• Identify if engaging advisors is the best approach for your project or process
• Understand the value of advisors as an engagement strategy
• Determine your readiness to use advisors in your work
• Learn about  various tools and methods to support you in your role to work with patient and public advisors

Workshop: how to do community engagement

Date: Tuesday February 20th, 2018

Time: 1:30 p.m. to 5 p.m.

Location: VGH Campus, Learning Hub Main Room, Heather Pavilion, Level B, Room 12

Instructor: Belinda Boyd

At the completion of this 3.5 hour workshop you will be able to:

• Understand the purpose of community engagement and when it is relevant to your work
• Review the guiding principles of community engagement as a framework to inform and support the practice of patient public engagement
• Look at various tools and methods for patient and public engagement, considering types of engagement that will meet your team’s needs related to quality improvement
• Develop a specific engagement plan for gathering and using input from patients and families to inform improvement

How to sign up

To register go to LearningHub and search for the course titles.