PODCAST: The Doctors Are In discuss the “valley of despair”

In this episode of The Doctors Are In audio podcast, listeners will hear about the “valley of despair” – where physicians’ productivity can drop as they adapt to a new clinical information system.

Dr. Eric Grafstein – CST’s Chief Medical Information Officer for VCH/PHC – continues his candid conversation with Dr. Geoff Heseltine, CMIO from Cornwall Community Hospital in Ontario. Cornwall had gone live with a new system three months prior to this recording. Dr. Heseltine recounts how the change impacted care providers.

Please have a listen and stay tuned next week for the final episode in this conversation. Let us know what you think at: info@CSTproject.ca

About CST

The Clinical & Systems Transformation (CST) project is a joint initiative of three health organizations: Vancouver Coastal Health, Provincial Health Services Authority and Providence Health Care. The project is designed to improve the safety, quality and consistency of patient care. The transformation will be supported by the implementation of a shared clinical information system that will replace aging existing systems.

Visit CSTproject.ca for more information.