Richmond Accreditation: Two practices at the core of the patient’s journey
Check out the August issue of the Richmond Accreditation Newsletter to find out more about how surveyors will look at our services through the lens of our patients.
In this latest issue, we feature two Required Organizational Practices (ROPs) that are at the core of what our patients, clients and residents experience during their journey through our services:
- Transferring information effectively at transition points
- Informing and educating clients and families about their role in promoting safety
Find out how we are “walking the talk” by embedding these ROPs in everything we do in Richmond, including:
- What Accreditation Canada requires that we do
- Examples of what we already do well in Richmond to meet the requirements
- What we are working on to do even better across Richmond
- What types of questions surveyors may ask during the site visit ….
ROPs are the essential patient safety practices that help protect our patients, clients and residents from serious harm. Surveyors will spend the majority of their time observing these practices during the site visit, and validating them by reviewing documentation and talking with staff, physicians, patients and their families.
Stay tuned to this newsletter for the inside scoop on more ROPs and why they are an integral part of Richmond’s Quality Journey…
Get the inside scoop on two Required Organizational Practices that are at the core of what our patients, clients and residents experience during their journey through our services. Find out how Richmond is “walking the talk” by embedding these ROPs in everything that we do.