YOU…Made a Difference in VCH Richmond

Congratulations Richmond 3 Medicine Sub-Acute!

We are proud to announce Richmond Hospital’s 3 North team as the WINNER of the Coffee Break prize, submitting the most contest entries in the You Made a Difference contest.  With a total of 49 examples of how they practice patient and family centred care, 3 North’s entry showcased how the team goes above-and-beyond in their everyday practice for the benefit of patients and families.

Other contest entries from Richmond

“I make sure that the siblings of our new babies are always included and make them feel like a special part of the birth process.” (Heather, Richmond Hospital Birth Centre Nurse)

“Making a cup of tea and gave cookies to a confused patient knowing it would settle him and it often did.” (2 South, Richmond Hospital)

“I listened and took time to let the patient express his feelings and worries in the morning and expressed he felt so much better having someone to talk to.” (2 South, Richmond Hospital)

“Approach every patient with a smile and inject a little humor into their day.” (2 South, Richmond Hospital)

“I will walk around the unit with my labouring patients to increase their chance of having a vaginal delivery.” (RN, Richmond Hospital Birth Centre)

Stay tuned…

More examples of these great submissions are to come next week, followed by an announcement for the three WINNERS of the Quality Forum prize!