Submitted by Connie Wilks, Employee Engagement
Employee Engagement’s email box (employeeengagementinquiries@vch.ca) is used to triage all emails to the appropriate department for resolution. Here are some frequent questions we receive in our email box, and their answers:
I’m buying a home and I need a letter for my bank confirming my employment with VCH – quick!
• Send your request to VCHRecordBenefitForms@vch.ca; Records & Benefits will complete the documentation for you.
I don’t think I’m being paid at the correct rate – can somebody check?
• Send your query to VCHRecordBenefitForms@vch.ca for a response.
I’d like to discuss my vacation bank balance with someone.
• Email PayrollVCH@hssbc.ca or phone PeopleLine: 604-875-7171
Can I get a copy of my job description?
• Contact Compensation & Classification at compclass@vch.ca.
I’m looking for staff discounts from shops and services.
• Visit VCH Staff Discounts for special offers to VCH staff.
I’ve recently moved. Where do I send my new address?
• Send it to VCHRecordBenefitForms@vch.ca. Better yet, use the Notification of Change Form posted on VCH Connect.
We’ve just had a baby. How do we sign her up for MSP coverage?
• Congratulations! The form is posted on VCH Connect>Programs and Services>Records and Benefits>Forms.
Where do I go for photo ID?
• Email VCHPhotoID@vch.ca for more information.
How do I get a parking space?
• Email parking@vch.ca for information about parking at our sites.
Can I get a copy of my criminal record check?
• No. VCH doesn’t actually get a copy. An electronic notification goes on each employee file. Read more about CRCs on the Employee Engagement main page.