The new Incident Investigation Tool for managers is live!
In our ongoing commitment to providing a safe workplace for our staff, Workplace Health has implemented a new Incident Investigation Tool to help managers produce quality incident investigation in a timely manner. The new tool has replaced the current ‘fillable-pdf form’ with blank sections at the end which Managers currently use to record contributing factors and corrective actions for work-related incidents, injuries, illness or near misses.
The new quality Incident Investigation Tool:
- Still requires participation from the Investigation Team and employee, who is still required to call the Workplace Health Call Centre ( 1 866 922 9464) to report a work-related incident
- Will be sent to the Manager by the call centre agent for completion in a new excel format
- Requires ‘macros’ to be enabled in the file prior to recording the incident details
- Helps managers collect all relevant incident details by guiding them through a series of themed questions
- Will suggest ‘contributing factors’ as the manager completes the questions
Work-related incidents that have to be reported to Workplace Health include: injury at work, exposure to blood, body fluids or other chemicals, near-miss incidents or if you have suffered psychological trauma or acts of violence/aggression.
Additional resources are available to support the new tool:
- An e-learning course on CCRS that teaches you how to conduct an Investigation from start to end. Search for “Incident Investigations” in CCRS under “course search”: https://ccrs.vch.ca
- A video tutorial on the Workplace Health intranet page that shows you how to complete the tool itself
- A Field Guide that can be printed out and used by the Investigation Team at the scene of the incident to gather all the required information.
- A blank version of the electronic tool that can be filled out prior to receiving the email notification. This “Pre-Workplace Health Call Centre Notification Incident Investigation Tool” (aka PNIIT) can be used to document the investigation as soon as the incident is reported.
All resources are available on VCH Connect > Workplace Health > Incident Reporting and Incident Investigations. If you have any questions, please contact your local OH&S Advisor.