CST Project Update: improving patient safety and quality

Clinicians need easy access to accurate and consistent information. They also want confidence in knowing the guidelines, protocols, and order sets they rely on are evidence-informed and up to date.

As part of the CST project, our health organizations have aligned with Zynx Health to bring up-to-date evidence-informed decision making support to clinicians at the point of care.  We will not simply adopt the evidence provided but will have clinicians review the content for use in our clinical settings. Zynx Health also provides customizable templates and online collaboration tools that can expedite the time from order set and care plan development to use in the clinical environment.

Zynx demonstrations

Last week, demonstrations on the functionality of Cerner were held; attendees had the chance to see the software that will enable our clinical and systems transformation in operation.  If you would like to view a recording of one of these demos, click here.

Questions of the Week

How will we know whether this transformation is successful?

A Benefits Evaluation framework has been drafted to support the tracking and reporting of key quality indicators over time. Benefits related to safety, accessibility, efficiency, effectiveness, and adoption are just some of the areas considered in this framework. Reductions in medication errors and improvements in the turnaround time from ordering a test to receiving the results are just two examples of indicators that will be monitored for improvement.

How can I get involved?

This fall, multiple Clinical Design Teams will be established with a cross section of roles from all three health organizations. These groups will work together to determine the clinical content and develop the workflows enabled by the new Cerner system.  Participants will, in part, be selected based on their area of expertise as well as their ability to consider the broad needs of patients across our health organizations. The CST team is in the process of reviewing the design plan and the resources required to do this transformative work. Once this is finalized, we will be working with all three health organizations to populate the Design Teams. Please let your site leadership know of your interest in this opportunity. You can also let the Transformation Lead for your organization know that you would like to participate. Their email addresses are provided in this bulletin.

Learn more

For more details download the July 18, 2013 [PDF] or email your questions to Michelle.Perrault@vch.ca.

Regular updates will be provided as this project unfolds.

Project leads:

  • Karin Olson, Executive Director, CST for VCH
  • Grant McCullough, Corporate Director, CST for PHC
  • Vicky Crompton, Executive Director, CST for PHSA

Related reading

CST Project Update: Preparing for transformation

 

CST Project Update: demos for staff on July 9 and 10 – Karin Olson

Transformation through consultation & collaboration  – Karin Olson

Let’s talk about CST – Mike Nader