PHSA launches new intranet in May

The Provincial Health Services Authority (PHSA) is launching a new, unified intranet across PHSA this May. The new intranet is keeping the same name – PHSA on Demand or POD for short – but it will have a new look, structure, and tools to personalize the experience of PHSA staff.

How will the new POD affect Vancouver Coastal Health staff?

Update your POD links

If your program currently has links to pages on PHSA’s POD from your teamsite or VCH Connect, you will need to update your links when the new POD is live in early May. When the new POD is live, search the site to find the content and copy the new link. If you can’t find the new location for your information, reach out to the editor noted at the bottom of the old POD page that you had linked to. (Please note: links to the old POD will be broken as of June 2017.)

New browser requirements

All health authority staff will have access to PHSA’s new POD. However, due to the difference in technology and platforms, the new POD can only be viewed through Google Chrome or versions of Internet Explorer that are 10 or higher. New POD will not be accessible on versions of Internet Explorer 9 or below.

If you do not have Internet Explorer 10 or higher, you will need to have Google Chrome on your desktop. Most employees should already have Chrome installed. If you are unsure if you have Google Chrome installed, search your programs folder to be sure. Program folders can be found by clicking the Windows icon at the bottom, left-hand side of your screen. If you still can’t see Google Chrome, you may need to contact your IMITS group about getting it installed on your computer.


If you have any technical questions about PHSA’s new intranet, please email

We look forward to sharing the new POD with you soon!

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