CST: ‘Let’s support each other and make this project worthwhile, productive and patient-safety centered’

In January, peer mentors at Lions Gate Hospital began their Clinical & Systems Transformation (CST) training, getting an early jump on being able to support their colleagues as they get closer to the targeted April 28 go-live date.

At a recent session for pharmacy peer mentors, Grace Lin got a self-directed look at her new workflow with the help of a workbook and CST’s Brian Lam, who facilitated the session and answered any questions.

“It reinforced my hope that when CST is implemented at our site, it will be a supported project with lots of education,” Grace said.

Peer mentors will play a key role throughout the CST system activation period – and after. These first training sessions helped prepare them for the changes to come.

“Let’s support each other and make this project worthwhile, productive and patient-safety centered,” said peer mentor Karen Mayo.

Check out the video report from the session, and stay tuned for a learning tip from Karen on how to help take the stress out of CST. (Hint: it’s about your familiarization modules.)

Staff shout-out

Sally Chai, medication safety pharmacist for Coastal, was also grateful for the peer mentor sessions.

“I’d like to give a shout-out to the educators who have interfaced with the pharmacy peer mentors. They’ve done a tremendous job. They’ve shown calm, expertise and leadership,” said Sally. “They’ve been tremendous in being open to our comments, questions and feedback.”

For more information, please visit our.CSTproject.ca or email info@CSTproject.ca.