CST: ‘Let’s support each other and make this project worthwhile, productive and patient-safety centered’
In January, peer mentors at Lions Gate Hospital began their Clinical & Systems Transformation (CST) training, getting an early jump on being able to support their colleagues as they get closer to the targeted April 28 go-live date.
At a recent session for pharmacy peer mentors, Grace Lin got a self-directed look at her new workflow with the help of a workbook and CST’s Brian Lam, who facilitated the session and answered any questions.
“It reinforced my hope that when CST is implemented at our site, it will be a supported project with lots of education,” Grace said.
Peer mentors will play a key role throughout the CST system activation period – and after. These first training sessions helped prepare them for the changes to come.
“Let’s support each other and make this project worthwhile, productive and patient-safety centered,” said peer mentor Karen Mayo.
Check out the video report from the session, and stay tuned for a learning tip from Karen on how to help take the stress out of CST. (Hint: it’s about your familiarization modules.)
Sally Chai, medication safety pharmacist for Coastal, was also grateful for the peer mentor sessions.
“I’d like to give a shout-out to the educators who have interfaced with the pharmacy peer mentors. They’ve done a tremendous job. They’ve shown calm, expertise and leadership,” said Sally. “They’ve been tremendous in being open to our comments, questions and feedback.”