Nurse was amazing!

I’m having surgery later this month, so today I went to the Richmond Hospital for my pre-surgery appointment. The nurse who helped me out was Lorane. I just wanted to let you know that she was amazing. Having surgery is a stressful thing to go through and she was so friendly and helpful. She took me through what to expect every day from the day of my surgery all the way to the date when they expect me to be sent home. She included tips for me that she thought would be helpful. I went with my mother to the appointment and Lorane was very aware of private information that she thought I might not want shared. She wrote it down on my form without saying it aloud.  I was so impressed by her professionalism and thoughtfulness.

I know the hospital is a difficult place to work in and most of the time the only feedback people give are when it is a negative experience. I want you to know that this experience was the complete opposite for me thanks to Lorane. I’d like to say I’m looking forward to returning in two weeks time, but that would be a lie =) However it helps so much when the people at the hospital are so caring.