Patient praises Amarpal for “kind heart”

This letter was written by a patient.

I am writing this letter to commend a member of your nurse team on 2 South – Ms Amarpal Sahota

I had a prostate biopsy in Richmond Hospital last summer. The next day, I caught infection and was admitted to the hospital for treatment. For this infection, I had been in and out of this hospital three times within the space of a few months until I had a radical prostatectomy here.

I met Amarpal twice on 2 South during my four stays in the hospital. I noticed that in addition to performing the routine duties assigned to a nurse she has exhibited her willingness to help her patients understand their needs, their worries and try all her possible efforts to solve them. She has a kind heart, no doubt, and feels sympathetic for the infection I caught that needs so long treatment. She also gave my wife words of encouragement and understands her stress all these days.

We congratulate you having such an excellent staff member.