Access IT help immediately @ RH
HSSBC/IBM is piloting an IT Support Kiosk here, at the Richmond Hospital. All staff and clinicians are encouraged to visit the support kiosk until Friday, February 24 at 4 p.m., especially if you have any outstanding IT support issues that weren’t resolved by previously calling the Help Desk.
What: IT Support Kiosk at Richmond Hospital
Where: Atrium Lounge foyer
When: Ongoing until Friday, February 24, 9 a.m. to 4 p.m.
The pilot project will test whether or not there is a value-add to staff and clinicians for creation of an on-site presence. This would be in addition to support provided remotely, through the Help Desk. If this pilot proves successful, HSSBC will consider having a rotating presence on-site, in the future, one week at the time, during pre-established intervals.
- Resolve any hardware or software issues
- Answer your technical questions
- Set up or troubleshoot your mobile device