Patient care aides (PCAs) play an important role on the frontline of care in a variety of settings, including hospitals. On February 21, VGH PCAs came together to participate in an Education Day tailored to meet their unique learning needs.

Led by Medicine’s Acute Care for Elders (ACE) Program at VGH, the event also benefitted from support provided by the education leaders and management teams within Medicine, Surgery and the Float Pool.

Tailored to meet PCA learning needs

Clinical educators and specialists presented on a variety of important topics, including:

• Musculo-Skeletal Injury Prevention
• Least Restraint Policy
• Delirium and Dementia Best Care Practices
• Infection Control and Precautions
• Skin Care
• Prevention of Catheter Associated UTI (CAUTI)
• Decreasing the risk of Hospital-Acquired Pneumonia (HAP)
• Respectful Workplace Policy

It was day full of learning and laughter. And, by all accounts, time well spent.

In their own words

The feedback from PCAs has been positive and it was evident that many left the day feeling empowered. Here’s what some had to say about their experience:

• “All the topics were useful, especially the focus on prevention of longer stay in the hospital, such as UTI.”
• “The two most important things I learned today include mouth care and hand hygiene.”
• “The skin care and the difference between delirium and dementia sessions were awesome.”
• “I learned how to voice out my concern respectfully at work.”
• “I would like more time on violence prevention next time.”

More to come

In the spirit of our People First philosophy, our program aims to continue providing educational opportunities for PCAs. And that’s not all. Our plans also include collaborating with Professional Practice and Clinical Education Teams on the development of a standardized education program on best practices for PCAs.