Executive Director of the Clinical and Systems Transformation (CST) Project

How long have you worked at VCH?

Since the fall of 2010.

Tell us what you do at VCH in one or two sentences. 

I work with four other transformational leaders to direct and coordinate the transformation of clinical care and system/technology support of that care for the three health authorities of PHSA, PHC and VCH.

One thing that we might be surprised to find out about you?

I’m a foster grandmother for many military children at the Pearl Harbor base in Hawaii.  I go to their homes and live with the children when previously deployed parents (mom or dad) are returning home to the USA and their marriages and families after many months in combat.

What’s your favourite thing about your work?

I enjoy the privilege of working with the incredibly talented and committed people with whom I interact: nurses, physicians, housekeepers, medical imaging staff, pharmacists, RTs, lab techs, IMIT gurus, social workers, care coordinators, LPNs, clergy, switchboard operators, health records clerks, FMO staff, security, and infection control practitioners to name only a few.

How does your work contribute to the VCH True North goals?

The CST project is going to result in a successful implementation where the three health authorities are the collaborative providers of excellent health care based on research-influenced clinical care standards.  Our True North goals will be met as will our financial targets and all of that will result in better care for the people of the province of BC.

Three things you always have in your fridge?

Milk, cold Starbucks coffee and oranges.

What makes you happy? 

Recognizing events in a patient’s or health care provider’s life that has changed things for the better.  It means we are doing a “good” job.

Most healthy habit?

I don’t smoke and buy a lottery ticket every time I get the urge to be in the present of smokers …. that way even though I don’t win the lottery, I have already won the great prize of good health.

Favourite vacation spot or place you’ve visited?

The Dulce Refugio Children’s Orphanage in Aguascalientes, Mexico.

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