People First award winner: Lynn Ottoson

We’re thrilled to profile Lynn Ottoson. Lynn won the Award of Excellence in the category of patient-centred care in this year’s People First Awards.

Here’s what her colleagues say about her:

Lynn provides frontline nursing care to our most complex and vulnerable mental health clients. She also works as a Releasing Time to Care lead.

We consistently hear feedback that she is a supportive and caring mentor, always willing to listen and learn. Colleagues describe her as a bridge-builder, bringing people together on common ground. Lynn is the epitome of caring and compassion.

Congrats, Lynn for the amazing work you do every day, and for being an inspiration to your colleagues!


Job Title
Registered Psychiatric Nurse

Richmond Mental Health & Addiction Services

How long have you worked at VCH?
36 years

Tell us what you do at VCH in one or two sentences:
I advocate for the patient and strive to provide quality care in a safe environment.

What’s your favourite thing about your work?
Once a big bat got into a client’s room. We had to call security!

Which True North goal does your work contribute to the most?
Provide the best care

One thing we might be surprised to learn about you:
I’ve been nursing for almost 50 years.

Three things you always have in your fridge:
Lemons, apple cider vinegar and orange juice

Who or what inspires you?
Helping people inspires me.

Most healthy habit:

Favourite vacation spot:
The Mediterranean and Rome

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